Sunday, February 19, 2012

PMI Hardship Provision

In these current economic times, we recognize that some of our members will find themselves in changed financial circumstances. To that end, PMI would like to remind members about its hardship provision that is available to qualifying members in good standing.

PMI’s hardship provision is available to any member who becomes unemployed. In order to qualify, a member must be in good standing and must have paid dues for at least three previous continuous years.

Under this provision, a member is granted a waiver for one year of PMI membership dues and one year of dues for membership in any one PMI community of which the applicant was a member the previous year. The hardship provision may be granted for a maximum of two years for each member.

Details about this program are located on the back of the renewal invoice. To apply for a hardship provision, please send an e-mail to membership.services@pmi.org and explain the nature of your hardship. Please be sure to include a copy of your renewal invoice (if possible).

Please remember that any incorrect or untrue statements made by a member are in violation of the Project Management Institute Code of Ethics and Professional Conduct and may lead to the initiation of an ethics complaint.

Monday, February 6, 2012

Successfully Adopting ITIL


February 6, 2012, 1:00 - 4:00 pm
Desert Diamond Casino, 1100 W. Pima Rd, Sahuarita, Arizona 85629

FREE for itSMF USA Members and Non-members

During this networking and knowledge-sharing event you can expect presentations addressing practical and hands-on how-to’s to ensure the successful adopting of ITIL’s best practices. Whether you are at the very beginning of this endeavor, or far along the way of benefiting from ITIL, you can be assured of many takeaways.

ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organisations on how to use IT as a tool to facilitate business change, transformation and growth.

"Adopting ITIL based on ISO/IEC 20000"
Mart Rovers, president of InterProm USA and an ITSM veteran, who will share real world success stories of companies adopting ITIL by combining it with the requirements of the international IT Service Management standard, ISO/IEC 20000.

"ITSM Tool Selection and Implementation"
Mark Trubl, Manager Service Support at US Foods, who has extensive hands-on experience with ITSM tool selections and implementations who will share what to look for when choosing the right ITSM tool for you and how to successfully implement it.

Refreshments and Hosting provided by Desert Diamond Casino

For more information please contact: arizona@itsmf.net or visit their webpage at: www.az.itsmfusa.org

itSMF is the worldwide organization for IT professionals focused on IT service management. This meeting is free to itSMF members and non members.